Product returns

ADB SAFEGATE’S technical service is pleased to offer airfields the best support and shortest turn‑around time possible. ADB SAFEGATE’s technical service support staff is available to assist you in resolving any product or application difficulties you may have. In many cases, we are able to resolve problems quickly over the phone without necessitating a product return.

Product Warranties

Click here to download a copy of our warranty.

ADB SAFEGATE Incident Number

All returns will be issued an ADB SAFEGATE technical service incident number. Customers will obtain an incident number by either:

Our average turnaround time for in-house warranty repairs is two weeks.

Additional product return information can be found under: