Optimise / CORTEX Service

Stop maintaining assets.
Start managing performance.

CORTEX Service is ADB SAFEGATE’s intelligent maintenance management platform — connecting every asset, maintenance activity, inspection and engineer into one operational environment across your airside.

30–50 %
less reactive maintenance
100 %
digital compliance
Real‑time
operational visibility
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Reactive Maintenance Is a Choice.

Ed Clayson Director of MaintenanceSalt Lake City International Airport
CORTEX Service delivers what matters

Complete asset visibility

Every asset. Every location. Every detail. One live asset register across your entire airside.

Predict problems before they happen

AI identifies deteriorating assets and alerts your team before failures occur and before they ground an aircraft.

Digital work orders that drive action

Assign, track, complete and report. Capture photos, torque readings and observations. All in the field. All digital.

Compliance made simple

Automatic inspection records. Full audit trail. FAA, ICAO and EASA ready. No paperwork, no gaps.

Every ADB SAFEGATE asset

Every ADB SAFEGATE asset already knows its own history.

Scan the QR code on any ADB SAFEGATE product and instantly access everything you need — without a help desk call, without a filing cabinet, without waiting.

  • Manuals & documentation
  • Full maintenance history
  • Factory test reports & certificates
  • Spare parts information
  • AI support in multiple languages
  • Real-time asset status
AI: Airside Intelligence

AI that works
for your teams.

Not a replacement for engineers. An assistant that makes your best engineer available to everyone, at every hour, in every language.

Recommend maintenance priorities
Identify recurring failures
Predict asset deterioration
Surface documentation instantly
Answer technical questions
Highlight unusual behaviour
Automate compliance reports
Continuously improve recommendations
Proven impact for airports worldwide
30–50%
Reduction in reactive maintenance
20–30%
Increase in asset availability
15–25%
Improvement in maintenance productivity
100%
Digital compliance records
Real‑time
Operational visibility across the airside

Results based on customer deployments and industry benchmarks shared at Airside Innovation Summit 2026.

See your maintenance operation
before it happens.

We’ll demonstrate exactly how CORTEX Service would work using your airport assets, maintenance processes and operational priorities.

Common questions
CORTEX Service — FAQ

In-house teams handle reactive fixes; CORTEX Service adds continuous compliance monitoring and predictive workflows across the full asset base. At large US hub airport, this model has sustained 99.988% compliance and cut fault resolution time by 60% — outcomes that are hard to hit with manual, ticket-based maintenance alone.

Yes. At large airport in UAE, 54% of the hardware managed on the platform is legacy competitor equipment, spanning 14 distinct workflows. CORTEX Service is built to manage mixed-vendor environments, not just ADB SAFEGATE-native gear — worth leading with, since "we're locked into one vendor" is a live objection for a lot of airport ops teams.

At Atlanta International Airport (ATL): near-doubled torquing speed and a documented reduction from $1M to $250–300K in operational cost, as reported externally by Airport Improvement Magazine.

  • -30–50% reduction in reactive maintenance, 
  • 20–30% increase in asset availability
  • 15–25% improvement in maintenance productivity
  • 100% digital compliance records.

Based on customer deployments and industry benchmarks shared at Airside Innovation Summit 2026 — a range, not a guarantee.

No. Work orders — assignment, tracking, completion, and reporting — are designed to happen in the field, including photo capture and torque readings logged directly on-site rather than transcribed later. Cortex Service has a mobile application and iOS app.

It pulls up that asset's manuals, full maintenance history, factory test reports and certificates, spare parts info, and real-time status — without a help desk call.